During two decades as a hospitality professional the researcher witnessed first-hand a growing breakdown in the management of waste streams and resources in the hospitality industry, and in particular the retail food service outlets (RFSO) sector, both locally in South East Queensland and multiple locations around the globe. Observations of the excess resources consumed by these operations compelled the researcher to investigate the sustainability of the current food system, and any influences the RFSO may be having on it, with the intention of developing a sustainability performance program aimed at improving environmental awareness and management of resources in this sector. Although this research is only exploratory in nature, initial results identify a common theme of resource over-use, poor comprehension of the sectors sustainability and how it is managed in the participating RFSOs.

Year Manuscript Completed



Environmental Studies | Sustainability


Food service; Retail trade; Sustainable development; retail food service outlet sector.

Primary Language of Manuscript


01Front.pdf (128 kB)