Date of this Version


Document Type

Conference Paper

Publication Details


Wade, J. (2009). Negotiating with difficult people. Paper to be presented at the International Academy of Matrimonial Lawyers (IAML) AGM and Canadian chapter meeting 2009, 2-6 September 2009, Vancouver, Canada.

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© Copyright John Wade, 2009



This paper firstly suggests a working description of a “difficult person”; secondly, describes outward behaviours of such labelled people; thirdly, sets out five overlapping categories of causes; and finally suggests a toolbox of responses for each “type” of cause.

This topic has a vast foundation in medical, psychiatric, counselling, management, cultural, theological and negotiation literature.¹

¹ See note in paper.



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