From practice to design and back: Emergence of an information service view

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Document Type

Conference Paper

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Published Version.

Hovorka, D. S., & Germonprez, M. (2008). From practice to design and back: Emergence of an information service view. Paper presented at the ACIS 2008: 19th Australasian Conference on Information Systems, University of Canterbury, Christchurch, New Zealand.

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2008 HERDC submission. FoR Code: 0805

© Copyright Dirk S. Hovorka, Matt Germonprez and ACIS, 2008


A critical part of transforming research to practice is the recognition of the coordination between the research domain and the problem-solving domain. An action research perspective which supports this coordination is useful in the realization of a new information service view of technology. The information service view engenders a shift from the provision of defined and preset services or applications to an environment that enables users to actively select and integrate technology services in the ongoing creation and re-creation of unique information systems in the service of action. In this research, we argue that design practice in the construction and evaluation of the information services view is a necessary complement to the expansion of research to construct a coherent view of this emergent class of IS. We use an exploratory case analysis of practice to construct a unique information service view and suggest that this view of service-oriented information systems can benefit practice and research.



This document has been peer reviewed.