Date of this Version


Document Type

Book Chapter

Publication Details

Accepted Version.

Sun, Z. & Finnie, G. (2005). Experience management in knowledge management. In R. Khosla, R. J. Howlett & L. C. Jain (Eds.), Knowledge-based intelligent information and engineering systems: Part 1 (pp. 979-985). Germany: Springer.

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2005 HERDC submission.

© Copyright Springer-Verlag Berlin Heidelberg, 2005

The original publication is available at


This paper examines experience and knowledge, experience management and knowledge management, and their interrelationships. It also proposes process perspectives for both experience management and knowledge management, which integrate experience processing and corresponding management, knowledge processing and corresponding management respectively. The proposed approach will facilitate research and development of knowledge management and experience management as well as knowledge-based systems.



This document has been peer reviewed.