Resilience, optimism, hope, and self-efficacy in handling the Global Financial Crisis: Experiences of employees in a multinational industrial organisation operating in Europe, Asia and the United States
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Little is known about how the workforce of organisations affected by the GFC managed to handle the stresses of the period and what were the qualities of employees that contributed to perceived effective performance. This paper reports on a stint in an industrial multi-national organisation with operations in Europe, Asia and the US; the study examined the relevance of employee psychological capital (human resource qualities) to perceived successful performance in the different regions. There is a strong relationship between actual and perceived performance. These findings indicated that resilience, hope, optimism, and self-beliefs/ self-efficacy were facets contributing to how well the employees saw themselves as contributing to the organisation's survival and success following the GFC of 2009. The findings appear to confirm the belief that the qualities of employees are important in the success of organisations during difficult periods.
This document has been peer reviewed.