Date of this Version


Document Type

Conference Paper

Publication Details

Accepted Version.

Mitchell, M. (2009). Evaluating the effectiveness of an organisational communication assessment using frameworks from cognitive learning theory and authentic assessment. Paper presented at the Australian and New Zealand Communication Association conference 2009 (ANZCA09): Communication, creativity and global citizenship, Brisbane, Queensland.

Access the proceedings online at the conference website.

2009 HERDC submission. FoR code: 2099

This work is licensed under the Creative Commons Attribution-Share Alike 2.5 Australia License.


This paper evaluates the learning aims and outcomes of a particular Organisational Communication assessment using frameworks from cognitive learning theory and authentic assessment. The assessment asks students to write a paper that describes and analyses the structure and culture of an organisation and makes recommendations for change using the research methods of interviews and observations. It is believed that the assessment develops students’ ability to represent organisational problems at a deeper level since they are researching the values and underlying assumptions upon which organisations operate. Further, it is believed that the students as a group are producing a higher quality of work on this assessment because its authentic workplace features make it more relevant to them. Research from Stevenson (1994) on cognitive learning theory and from Gulikers, Bastiaens, and Kirschner (2004) on authentic assessment are used to evaluate the assessment.



This document has been peer reviewed.


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