Optimizing ICT portfolios in emergency management: A modular alignment approach

Date of this Version


Document Type

Conference Paper

Publication Details

Published Version.

Vogt, M., Hales, K., & Hertwick, D. (2011). Optimizing ICT portfolios in emergency management: A modular alignment approach. Paper presented at ISCRAM 2011: 8th International Conference on Information Systems for Crisis Response and Management, Lisbon, Portugal.

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2011 HERDC submission. FoR code: 080610

© Copyright Marcus Vogt, Kieth Hales & Dieter Hertweck, 2011


Today’s society is exposed to an increasing number of disasters and large scale emergencies (e.g. earthquake in Haiti, global swine flu, or manmade disasters like the oil spill in the Gulf of Mexico). Information and communication technology (ICT) can help to prevent and mitigate the effects of threatening situations if applied appropriately. In industry ICT governance methods and portfolio management techniques have become important tools to successfully align ICT with business goals. However, the domain of emergency management (EM) has to deal with unpredictable situations, multi organizational collaborations and ad-hoc teams, conditions which make conventional existing methods less useful. Based on a qualitative analysis of several European and Australian EM organizations and government agencies this paper discusses a modular approach to optimize ICT portfolios in Emergency Management organizations in order to achieve strategic ICT alignment.



This document has been peer reviewed.