Factors influencing paradoxes of technology adoption and consumption

Date of this Version


Document Type

Conference Paper

Publication Details

Published Version.

Ting, S., Dubelaar, C. & Dawson, L. (2005). Factors influencing paradoxes of technology adoption and consumption. Paper presented at the Australian and New Zealand Marketing Academy (ANZMAC) 2005 conference: Broadening the boundaries, Fremantle, Australia.

Access the conference website to view the proceedings.

© Copyright Sherman Ting, Chris Dubelaar, and Linda Dawson, 2005.


With the rise of the internet and mobile telephony, many agree that Mobile-Business is the logical next step in the Electronic-Business revolution. Investigation of mobile electronic marketing is essential to ensure both consumers and organisations gain true value from the adoption and consumption of M-Business into their personal and working lives. Marketing to date has primarily focused on understanding the diffusion of M/E-Business technologies, adopter categories and adoption rates, whereas research in Information Systems (IS) often focuses on quantitatively predicting its adoption and usage by individuals and organisations. Few theories focus on investigating how a user’s perception, expectation and experience of the technology change post adoption. This paper brings together research interests from a range of disciplines from marketing and consumer behaviour to IS to sociology. Using MBusiness as a technology medium, it investigates a unique aspect of electronic marketing: Understanding how an individual’s cultural, educational, social, economic, political and technological characteristics can influence how they adopt, consume and experience technology’s vast array of psychological and behavioural experiences.

This document is currently not available here.



This document has been peer reviewed.