The role of government as a provider of public services is being questioned as we look for new models for service delivery. David O’Reilly looks at Tony Blair’s approach in the United Kingdom and the problem of bad public relations.
"Redefining the role of government,"
Public Infrastructure Bulletin: Vol. 1
, Article 3.
Available at: http://epublications.bond.edu.au/pib/vol1/iss1/3