Date of this Version
August 2005
Document Type
Conference Paper
Abstract
This paper will discuss human resource development (HRD) in the context of the Learning and Growth perspective of the Balanced Scorecard (BSC) approach to strategic management in university libraries. “Learning and Growth” perspective focuses on the organisation’s ability to continue to improve and create value for its stakeholders. The paper will explore human resource development in the context of the evolutionary process involving a shift from a training to a learning orientation in libraries in order to create value for the organisation’s stakeholders which range from students, academic and general staff, the governing council, the alumni, the community to private and government organisations.
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Publication Details
Paper delivered at the World Library and Information Congress: 71st IFLA General Conference and Council, August 14-18, 2005, Oslo, Norway.