Title

ERP-ORE: A framework to measure organizational risk during ERP systems evolution in a distribution business

Date of this Version

12-7-2007

Document Type

Conference Paper

Publication Details

Published Version.

Agrawal, A., Finnie, G. & Krishnan, P. (2007). ERP-ORE: A framework to measure organizational risk during ERP systems evolution in a distribution business. Paper presented at the 18th Australasian conference on information systems, Toowoomba, Australia.

Access the conference website.

2007 HERDC submission.

© Copyright Aditya Agrawal, Gavin Finnie and Padmanabhan Krishnan, 2007

Abstract

Enterprise Resource Planning systems evolution initiatives often represent the single largest investment (and therefore risk) for distribution corporations yet there exist few management frameworks in the literature to help decision makers measure risk during this organization-wide change process. We have customized our original ORE framework as a multi-criteria, relative risk, condition consequence management decision framework enabling executive decision makers in distribution businesses to calculate and compare risk evolution at fixed points of the ERP change cycle. The framework emphasizes the political and process dimensions of evolution and utilizes the Analytic Hierarchy Process to enable management to make structured and balanced risk mitigation decisions. This paper describes the development of ORE into ERP-ORE and illustrates the application of the framework through a case study description of a medical supplies distributor implementing an ERP system.

 

This document has been peer reviewed.