Date of this Version

October 2005

Document Type

Miscellaneous Material

Abstract

This paper summarises ‘types’ or categories of linguistic interventions used by mediators (and negotiators). Then a chart of illustrations of these types of interventions is set out, from which mediators and negotiators can select for their toolboxes. Finally, empty charts are set out with a challenge to watch a mediation or negotiation and indicate which types of interventions are used.