Title

Customizing internship experiences by emphasis area: The key to increased satisfaction and motivation in hospitality and tourism management students

Date of this Version

2016

Document Type

Journal Article

Publication Details

Citation only

Stansbie, P. & Nash, R. (2016). Customizing internship experiences by emphasis area: The key to increased satisfaction and motivation in hospitality and tourism management students. Journal of Hospitality and Tourism Research, 28(2),71-84.

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© 2016 The International Council on Hotel, Restaurant, and Institutional Education

ISSN

1096-3758 print, 2325-6540 online

Abstract

This article examines the role internships play in the development of hospitality and tourism management students. Building upon earlier research on internship design, it specifically examines the characteristics present in a student’s internship through the use of a job characteristics model. Using a combination of quantitative and qualitative data analysis methods, we propose, within the limitations of a case university, the characteristics needed in career emphasis areas that contribute to increased levels of intrinsic motivation and student satisfaction gained from participation in an internship experience.

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This document has been peer reviewed.