Title
Organizational citizenship behaviour and performance: A meta-analysis of group-level research
Date of this Version
10-1-2009
Document Type
Journal Article
Abstract
Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance ( = .29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.
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This document has been peer reviewed.
Publication Details
Interim status: Citation only
Nielsen, T. M., Hrivnak Jr., G. A., & Shaw, M. (2009). Organizational citizenship behaviour and performance: A meta-analysis of group-level research. Small group research: An international journal of theory, investigation and application, 40(5), 555-577.
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2009 HERDC submission. FoR code: 1701
© Copyright The Authors, 2009