Title

Organizational citizenship behaviour and performance: A meta-analysis of group-level research

Date of this Version

10-1-2009

Document Type

Journal Article

Publication Details

Citation only

Nielsen, T. M., Hrivnak Jr., G. A., & Shaw, M. (2009). Organizational citizenship behaviour and performance: A meta-analysis of group-level research. Small Group Research: An International Journal of Theory, Investigation and Application, 40(5), 555-577.

Access the publisher

2009 HERDC submission. FoR code: 1701

© Copyright The Authors, 2009

Abstract

Most of the research on the relationship between organizational citizenship behavior (OCB) and performance has been conducted at the individual level. During the past 10 years, however, group-level research on that relationship has begun to appear. This article meta-analytically reviews 38 independent samples (N = 3,097) in which the relationship between OCB and performance was studied at the group level. The analyses in this study suggest a positive overall relationship between OCB and performance ( = .29), as well as the presence of several moderating variables. The theoretical implications of these findings are discussed, and some suggestions for future research are offered.

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This document has been peer reviewed.