Title

A conceptual model of communication channel selection in intercultural organizational communications

Date of this Version

11-1-2008

Document Type

Journal Article

Publication Details

Interim status: Citation only.

Harvey, M., & Martin, J. S. (2008). A conceptual model of communication channel selection in intercultural organizational communications. Advances in management, 1(8), 13-24.

2008 HERDC submission. FoR Code: 1503

© Copyright Advances in Management, 2008

Abstract

The channel that encoders choose when communicating with someone from a culture that is different from theirs should depend upon an analysis of both countries' macro environmental, organizational environmental, and economic environmental similarities and differences. This paper presents a model that shows how these three variables fit into the communication model for cross-cultural communication and help to determine the correct channel to use. If the correct channel is chosen, then cross-cultural communication is more likely to improve in quality.

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This document has been peer reviewed.