This article discusses findings from the first phase of a doctoral study which explores the resources on which mediators rely in order to accomplish their demanding role. The study is being conducted at the University of Melbourne, and has also been approved by the ethics committee of the Department of Justice, Victoria. Twenty-three experienced mediators were involved in this initial phase, which included participation in one of three focus groups and the completion of two inventories related to their reported coping behaviours.
"Emotional competence and the mediator,"
2, Article 1.
Available at: http://epublications.bond.edu.au/adr/vol9/iss2/1