For the past century workplace dispute resolution in Australia has been dominated by industrial tribunals. This has arguably led to a lag in the development of professional dispute consultants with the skill set required to practice in the field. The emergence of private ADR consultants has been shown to coincide with the move to decentralise industrial relations from tribunals to the workplace in processes such as bargaining and grievance handling.
Van Gramberg, Bernadine
"What does Work Choices mean for ADR practitioners?,"
1, Article 2.
Available at: http://epublications.bond.edu.au/adr/vol9/iss1/2