Danny Crossman is an experienced ADR practitioner in mediation, facilitation, negotiation and investigation. He has a background in education and human resource management and his experience embraces public and private sectors, including finance sector organisations, government departments and agencies, local government, universities and corporations.
"Shared Solutions: The 7 Steps for resolving issues and solving problems successfully,"
7, Article 4.
Available at: http://epublications.bond.edu.au/adr/vol8/iss7/4