Increasingly decision-makers engage with their community not only to inform but also to hear their stakeholders’ views. The authenticity of the consultation can perhaps be gauged by the questions posed, the facilitated discussion and the influence the community’s views have on the final decisions.
"When people are heard, the healing begins,"
ADR Bulletin: Vol. 7
, Article 3.
Available at: http://epublications.bond.edu.au/adr/vol7/iss2/3