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Authors

Peter Condliffe

Abstract

Extract:

In a section of my upcoming book called ‘Communication and verbal jujitsu’ I have classified personality and interpersonal factors as ‘Level 1 conflicts’ because they are constantly, and often unconsciously, with us. They lead us into difficulties even in those situations where the expectation is that co-operation to achieve common goals is understood by all. We often move into conflict for reasons that are not the result of a deliberate confrontation, negotiation, competition or fight, simply because the personalities and resultant styles of the participants are different.

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