Until recently, there has been little focus on h o w dispute resolution processes work. With the introduction of ADR processes into the litigation system there have been calls for a greater evaluation of these processes and a call for ‘proof’ that such processes are quicker, cheaper or more satisfying. Such ‘proof’ has been difficult to obtain, par tly because there has been lit tle empi rical ev idence about how the traditional system works and about the costs and benefi ts of more tradit ional adjudicatory processes.
"Testing ADR processes,"
ADR Bulletin: Vol. 3
, Article 4.
Available at: http://epublications.bond.edu.au/adr/vol3/iss2/4