Extract:This is the second in a series of articles arising out of a LEADR commercial mediators’ colloquium held on the Gold Coast in August 1999. The first article addressed commercial mediation styles in theory and practice. It concluded that commercial mediators across Australia use a combination of the facilitative, therapeutic, settlement and evaluative styles. The emphasis in practice, however, is principally on the settlement and evaluative styles. This second article examines the extent to which commercial mediators can intervene in a mediation and still remain impartial and neutral. The article also examines the issue of trust in relation to intervention, impartiality and neutrality.
"Commercial mediators: can they intervene and still remain impartial and neutral?,"
8, Article 3.
Available at: http://epublications.bond.edu.au/adr/vol2/iss8/3