I have always felt that publications by `dispute system designers’ do not satisfactorily answer two critical questions in this field:
1. How does an organisation afford and pay for a system which takes seriously all the principles which it is required to incorporate?
2. How, in an age of short term bottom line calculations, does one persuade decision-makers of corporations, public and private, that these systems are necessary?
To what extent do these impressively titled books enlighten their readers on these questions?
"Designing systems the ADR way,"
9, Article 5.
Available at: http://epublications.bond.edu.au/adr/vol1/iss9/5