•  
  •  
 

Abstract

Extract:
PolyGram is involved in the music industry with classics, jazz and contemporary labels as well as a film division and distribution chain. We developed an internal system to deal with conflict within our workforce. The aim was to develop a Conflict Management System (CMS) to resolve conflict within the organisation. The objective was to have a CMS in place that was simple to use, user-friendly and designed by staff, to ensure ownership of the CMS.

Share

COinS