Home > ADR > Vol. 1 > No. 5 (1998)
Article Title
Abstract
Extract:
When people are asked to think about conflict, typically their responses are uniform: broken relationships, stress, strained communication, impasse, wrong doings, time wasted and money spent. This is not conflict itself; rather it is conflict that has not been adequately dealt with and has escalated.
Conflict is a neutral concept. It is a difference of view and a reflection of diversity. Properly managed conflict can be an effective and powerful conduit for positive change.
Recommended Citation
Kirschner, Shirli
(1998)
"Conflict and dispute management system design: overview,"
ADR Bulletin:
Vol. 1:
No.
5, Article 1.
Available at:
http://epublications.bond.edu.au/adr/vol1/iss5/1
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