Conciliation is structured negotiation within a statutory or administrative framework. The conciliator balances the requirements of the framework while seeking an agreement between the parties through negotiation.
Bryson, David and McPherson, Mark
"Pathways to learning: conciliator core competencies,"
ADR Bulletin: Vol. 1
, Article 3.
Available at: http://epublications.bond.edu.au/adr/vol1/iss3/3